woman smiling and holding medical card

How to get aMassachusetts Medical Marijuana Card

If you’re interested in getting a Massachusetts medical marijuana card and making purchases at the dispensary, the following steps will guide you through the process. Feel free to contact our helpful staff if you need assistance at any stage. We look forward to serving you. 

Step 1: Eligibility

If you live in Massachusetts and you have a qualifying medical condition, you are eligible to apply for your medical cannabis card. Patients diagnosed with any of the following conditions are eligible to apply:

  • Crohn’s disease
  • Glaucoma
  • Hepatitis C
  • Parkinson’s disease
  • ALS
  • Cancer
  • Multiple sclerosis
  • Other debilitating conditions as determined in writing by a patient’s certifying physician


The first step is to obtain your doctor recommendation. When discussing medical marijuana with your doctor, it’s important to be honest about your health situation and explain why you believe this treatment will be beneficial for you. If your doctor agrees to give you a medical marijuana recommendation, they will need to complete and submit an electronic patient certification to the Medical Use of Marijuana Program. Doctors who have not yet signed up with the program can do so by following these instructions.

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Note: If your doctor is unwilling to give you a medical marijuana recommendation, please contact us for further assistance.


Following certification by your recommending physician, you’ll receive an email which includes your unique 4-digit PIN number and instructions on completing your online patient application. The online registration process includes two parts:

Virtual Gateway: In this section, you’ll be asked to create an account and scan your photo ID. You’ll then receive a confirmation email which allows you to set up your patient account. To access the Virtual Gateway and get started, click here.

MMJ Online System: You’ll receive an email link to the MMJ Online System after completing the steps in the Virtual Gateway. In this section, you’ll be asked to upload your photo ID and a current passport-style photo that will appear on your patient ID card. If you have a photo on file with the Massachusetts RMV, you’ll be able to retrieve and upload that photo through the online system. If you’re uploading your own photo, you’ll need to click “browse,” select the file, and then click “proceed” to complete the upload. You’ll also be asked to pay the $50 application fee or submit proof of low-income status to request a waiver. The final step is reviewing and submitting your completed application.

If you need more information, click here for a detailed guide to the online application process. Please note that a paper application option is available for patients who cannot use the online system. You may obtain a paper application by calling (617) 660-5370. Be advised that paper applications typically have a longer processing time than those submitted electronically.


If your application is approved, you’ll first receive a temporary printable version of your Massachusetts medical marijuana card that allows you to begin making purchases at the dispensary. When your official card is ready, you will receive it in the mail. As soon as you have your card in hand, you’re welcome to begin visiting the dispensary and making purchases. Feel free to stop by any time during business hours at one of our convenient locations and we’ll be happy to show you around the dispensary. 


We love hearing from new patients and we’re experts at getting you approved for the program. Contact us today and we’ll walk you through the process from beginning to end. Hope to hear from you soon!

Patient Application Process Overview
Full Online Application Instructions
Instructions for Physicians
Medical Use of Marijuana Program Website